1. EVERY CLIENT FOR EVERY APPOINTMENT will be required to complete a 24-hour health intake form to be returned to us no more than 24 hours before your visit or you may bring with you to your visit. Please follow the link at the bottom of this section.

2. You will receive a confirmation text and email for every appointment.

3. Ask yourself the questions below to determine if you should receive massage: 

   1. Do you or does anyone you live with have an immune deficiency?​

   2. Have you had a fever above 100 degrees in the last 24 hours?

   3. Do you now, or have you recently had, any respiratory flu symptoms, sore throat, shortness of breath?

   4. Have you been in contact with anyone in the last 14 days who has been diagnosed with COVID-19 or has coronavirus type symptoms and were not protected with proper PPE?

• If you answered YES to any of the above questions please contact us to plan a time for massage that is appropriate to your health needs and Jackson County regulations.​

Email Link: lorna@summitmassagewellness.com​

• If you answered NO to all of the above questions follow the instructions below for your next visit.

  1. Pack your Mask and Personal Hand Sanitizer to bring with you.

     • If you do not have a mask and/or sanitizer we will have limited supplies available.

     • Masks should be properly stored in a sealed plastic bag when not in use.

     • Masks should be on before entering the building and during the entirety of your visit.

     • Please stay in your car and contact your therapist when you arrive. Do not let yourself in the building. Our procedures are specifically designed so that the only handle you will have to touch during your visit is the door handle when leaving the massage room.

  2. Complete your online forms COVID-19 Waiver and 24Hr Health Intake Update Form

1. Please plan your day so that you can be 5 minutes early to your scheduled appointment time.

   • This is important as the first few weeks will be an experiment in daily operations and with extra cleaning time we will have extended days and need to stay on time as much as possible.

2. We are allowing 45 minutes between appointments until further notice to ensure we are thoroughly disinfecting for every client.

3. Stay in your vehicle and text your therapist when you have arrived. Please do not text 816-600-4421 as this only forwards to Lorna's personal phone and if you are seeing a different therapist they may not receive the message. Our personal cell numbers are:

   1. Lorna: 816-797-3925​

   2. Kelli: 816-807-1978

   3. Alexis: 720-318-1450

4. When you have been notified it is ok to enter the building your therapist will open all outside doors for you so wait for someone to meet you at the door.

   • Bring as few belongings into your massage as you can to prevent juggling too many things along with your personal PPE items.

   • Put your face mask on and bring your personal hand sanitizer if you have it. If you need a mask notify your therapist of this in your arrival text so they can bring one to the door for you.

   • Ensure you have completed your COVID Waiver and 24 hour Health Intake Update Form online.

   • When you reach the door your temperature will be taken with a no touch forehead thermometer.

   • After entering the lobby head straight to our hand washing station at the back of the office. *If you need to use the restroom handle that first using sink in bathroom for handwashing.

   • Head directly to massage room where your therapist will be waiting to review NEW massage room etiquette with you along with your massage needs that day.

1. AFTER YOUR MASSAGE​:

   1. Throw away any tissues or other trash in the trash can in the room and use hand sanitizer before leaving the room.

   2. If you have not pre-paid you may pay at checkout. We will not have change for cash so if you prefer to pay with cash or leave a cash tip please bring exact change. Schedule your next appointment.

   3. If you have questions regarding at home care or your therapist has further instructions, your therapist will have a post-session check in with you based on the urgency of the conversation, 1-3 days after your appointment. This call will cover any session-follow-up questions and overall health.

   4. Client is asked to contact our office and therapist will contact client if either start showing any COVID-19 symptoms or testing positive within 14 days after treatment session.

2. ADDITIONAL STEPS WE ARE TAKING FOR YOUR SAFETY:​

   1. Please click here to be redirected to the list of PPE we have added to ensure your safety!!​

   2. AN EXCITING NEW ADDITION TO OUR ENTIRE BUILDING!! Dr. Zak with Zak Chiropractic is the awesome owner of the entire building. He has generously invested in a top of the line air purifier system!! Here is a link to a pdf brochure with more information regarding this system!! REME HALO RGE AIR PURIFIER SYSTEM BROCHURE

   3. PLUS ADDITIONAL UV-HEPA AIR PURIFIERS FOR THE MASSAGE LOBBY AND BOTH MASSAGE ROOMS!

3. HELPFUL VIDEOS AND LINKS:​

JACKSON COUNTY PHASE 1 RECOVERY PLAN

HOW MASSAGE THERAPISTS CREATE A CLEAN, SAFE ENVIRONMENT FOR CLIENTS

HOW TO PROPERLY PUT ON AND REMOVE A FACE MASK

HOW TO PROPERLY WASH YOUR HANDS​

WHAT'S THE DIFFERENCE BETWEEN HAND WASHING AND HAND SANITIZER?

JACKSON COUNTY HEALTH DEPARTMENT CORONA VIRUS WEBSITE

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